Last updated: 1 January 2026
This Terms and Conditions document is a legally binding agreement between you ("Player" or "User") and Pavilion 66 ("Company", "we", or "platform"). By accessing, registering for, or using any part of the Pavilion 66 platform at pavilion66.com, you confirm that you have read, understood, and agreed to be bound by all the terms set out herein. If you do not agree with any part of these terms, please discontinue use of the platform immediately.
1. Acceptance of Terms
By using the Pavilion 66 platform, you automatically accept all terms and conditions contained in this document, together with our Privacy Policy and Responsible Gaming Policy. These terms apply to all players accessing the platform via desktop or mobile browser.
Pavilion 66 reserves the right to update or modify these terms at any time without prior notice. It is the player's responsibility to review this page periodically to stay informed of the latest version of the terms in effect. Continued use of the platform following any changes to the terms constitutes full acceptance of those changes.
Pavilion 66 strongly advises all new players to read this Terms & Conditions document in full before making any deposit or placing any bet. If any section is unclear, please contact our support team via live chat or email.
2. Account Eligibility
To register and use the Pavilion 66 platform, you must meet the following eligibility requirements:
- At least 18 years at the date of registration.
- Not be a resident or citizen of any jurisdiction where online gambling is strictly prohibited under local law.
- Registering voluntarily and not under any form of coercion.
- Having full legal capacity to enter into a binding agreement.
- Not be enrolled in any active self-exclusion programme, whether at Pavilion 66 or any other platform.
Pavilion 66 reserves the right to request identity verification (KYC – Know Your Customer) at any time. Required documents may include a copy of your MyKad, bank statement, or proof of address. Failure to provide the necessary documents within the specified timeframe may result in a temporary restriction or termination of your account.
3. Registration & Account
Each player is only permitted to hold one active account at Pavilion 66 at any time. Multiple accounts – whether using the same or different names, phone numbers, email addresses, identification numbers, or payment methods – are strictly prohibited and constitute a serious breach of these terms.
You are solely responsible for:
- Ensure that all information provided during registration is accurate, complete, and up to date.
- Keeping your account password confidential at all times.
- Notify Pavilion 66 immediately if you suspect your account has been accessed without your authorisation.
- Ensuring that no other individual uses your account, including family members.
Pavilion 66 is not liable for any losses arising from the use of your account by a third party due to your negligence in safeguarding your login credentials.
Accounts found to be in violation of the one-account-per-player rule will be frozen, and all balances and winnings in those accounts may be forfeited without prior notice.
4. Deposits & Withdrawals
Pavilion 66 supports the following local Malaysian payment methods for deposits and withdrawals:
- Touch 'n Go eWallet
- GrabPay
- Boost
- ShopeePay
- DuitNow
- FPX – Online Banking (Maybank2u, CIMB Clicks, and other major Malaysian banks)
All transactions are processed in Malaysian Ringgit (MYR). The minimum deposit is RM30 per transaction. Pavilion 66 does not charge any processing fees on standard deposits or withdrawals; however, third-party payment providers may impose their own charges in accordance with their policies.
Withdrawals are processed within 24 working hours from the date the request is received. For withdrawals via DuitNow or local e-wallets, processing times are shorter. Pavilion 66 reserves the right to delay or withhold withdrawals for security verification purposes or KYC compliance.
Deposited funds must be used for betting or gaming purposes within the Pavilion 66 platform. Pavilion 66 reserves the right to decline withdrawal requests and investigate accounts where there are indications of fraudulent activity or money laundering.
5. Bonuses & Promotions
Pavilion 66 offers a range of bonuses and promotions to both new and existing members, including welcome bonuses, weekly cashback, odds boosts, and a VIP loyalty programme. All bonuses are subject to the following terms and conditions:
- Wagering Requirement: Each bonus carries its own wagering requirements, which are clearly stated on the relevant promotions page. Bonuses may not be withdrawn before the wagering requirements have been fully met.
- Validity Period: All bonuses have a limited validity period. Any bonus not used within the validity period will be automatically forfeited.
- Minimum Bet Limit: Some promotions may require a minimum stake per bet for it to count towards the bonus wagering requirement.
- Eligible Games: Not all games contribute 100% towards the bonus wagering requirement. A full list of eligible games and their respective contribution percentages is available on the bonus terms page.
- One Bonus Per Promotion: Each player is eligible to claim each promotion once only, unless otherwise stated.
Pavilion 66 reserves the right to modify, suspend, or terminate any promotion at any time. Any attempt to abuse or manipulate the bonus system – including hedge betting solely to meet wagering requirements – may result in the cancellation of the bonus and any associated winnings.
6. Betting Rules
All bets placed on Pavilion 66 are subject to the following general rules:
- Confirmed bets cannot be cancelled, modified, or transferred once accepted by the system.
- Pavilion 66 reserves the right to void or amend odds on any bet accepted as a result of a technical error, palpable error in pricing, or inaccurate information.
- Any bet suspected of arising from fraud, insider information, or collusion may be voided by Pavilion 66 without any compensation.
- Sports Betting results are determined by the official rulings of the relevant sports governing body. Any result changes made by that body after the initial result has been declared may not be taken into account, subject to the specific game policy applicable.
- For live Sports Betting, the odds displayed on screen at the time of placing a bet are the final odds. Any odds changes after confirmation will not affect bets that have already been confirmed.
For casino games and slots, the return-to-player (RTP) percentage for each game is provided by the respective game supplier. RTP information is available on the relevant game details page. Casino game outcomes are determined by a Random Number Generator (RNG) that has been certified by an independent third party.
7. Player Conduct
Pavilion 66 expects all players to act with integrity, responsibility, and respect toward everyone on the platform. The following behaviour is strictly prohibited:
- Using automated software, bots, or scripts to access or play on the platform.
- Colluding with other players to cheat or gain an unfair advantage in any game.
- Exploiting bugs or technical errors on the platform for personal gain. Any bug discovered must be reported to the support team immediately.
- Using offensive language, making threats, or behaving disrespectfully toward customer support staff or other players.
- Attempting to access another player's account without authorisation.
- Using the Pavilion 66 platform for any illegal activity, including money laundering or fraud.
Pavilion 66 reserves the right to investigate any suspicious activity and take appropriate action, including account suspension, voiding of winnings, or reporting the matter to the relevant authorities.
8. Security & Privacy
Pavilion 66 takes data security and player privacy seriously. Our platform uses 256-bit SSL encryption technology to protect all communications between your device and our servers. Personal data collected during registration and platform use is used solely for account management, identity verification, and service improvement purposes.
Pavilion 66 will not sell, rent, or disclose players' personal information to third parties without their explicit consent, except in the following circumstances:
- When required by law or a valid court order.
- For payment verification purposes with authorised financial service providers.
- To meet anti-money laundering (AML) compliance requirements and know your customer (KYC) policies.
For more information on how we handle your personal data, please refer to Privacy Policy complete Pavilion 66.
9. Limitation of Liability
Pavilion 66 provides a betting and gaming platform as an entertainment service. To the extent permitted by applicable law, Pavilion 66 is not liable for:
- Any financial losses incurred as a result of betting or gaming on the platform.
- Service interruptions caused by technical issues, system maintenance, or factors beyond our control such as power outages or internet failures.
- Any delays in processing deposits or withdrawals caused by third-party payment providers.
- Losses resulting from unauthorised access to a player's account due to the player's own negligence in safeguarding their login credentials.
Pavilion 66 makes no guarantee that the platform will be available at all times without interruption. We strive to maintain high uptime, but scheduled maintenance and emergency downtime may occur from time to time. Players will be notified of scheduled maintenance through the platform where possible.
10. Account Closure
Pavilion 66 reserves the right to suspend, freeze, or terminate any account at any time for the following reasons:
- Breach of any part of these Terms & Conditions.
- Suspected fraud, money laundering, or other unlawful activity.
- Failure to provide the required identity verification documents.
- Account closure requested by the player.
- An order from the relevant authorities.
Players who wish to voluntarily close their account may do so by contacting the Pavilion 66 support team via live chat or email. Any valid account balance will be returned to the player once all required checks are completed, provided no breach of terms has occurred.
Players who close their account for responsible gambling reasons (self-exclusion) are not permitted to re-register during their chosen exclusion period. Pavilion 66 takes self-exclusion requests seriously and will implement technical measures to prevent re-registration.
11. Amendment of Terms
Pavilion 66 reserves the right to modify, add, or remove any part of these Terms & Conditions at any time. Players will be notified of significant changes via platform notifications, registered email, or a notice on the homepage.
The "Last Updated" date at the top of this document will always reflect the latest version of the terms in effect. Players are advised to review this page periodically. Continued use of the Pavilion 66 platform after the effective date of any changes to the terms constitutes full agreement to the amended terms.
12. Contact Us
If you have any questions, concerns, or require further clarification on any part of these Terms & Conditions, please contact the Pavilion 66 support team via:
- Email: support@pavilion66.com
- Live Chat: Available 24/7 via the live chat icon in the bottom-right corner of the platform.
The Pavilion 66 support team operates 24 hours a day, 7 days a week, and is able to assist in both Bahasa Melayu and English. Our average response time for live chat enquiries is under 5 minutes.
Pavilion 66 is committed to ensuring every player is treated fairly and transparently. If you are dissatisfied with the resolution provided, you have the right to file a formal complaint by emailing our management team.
